Category Archives: Wheelchair Vans

Wheelchair van and mobility needs for New England – Boston, MA

Wheelchair Van Battery Problems: When Is It Time for a New Battery?

Warning signs that may indicate your wheelchair van battery is on the fritz
“If I only knew sooner.” Yep, we’ve all been there before. Fortunately, there are a few symptoms that may indicate your battery needs attention. Before it’s too late.

Slow engine crank:
When you attempt to start your wheelchair van, the cranking of the engine is sluggish and takes longer than normal to start.

Check engine light:
The check engine light sometimes appears when your battery power is weak.

Low battery fluid level:
Wheelchair van batteries typically have a part of the casing that’s translucent so you can always keep an eye on your battery’s fluid level. If the fluid level is below the lead plates : (energy conductor:) inside, it’s time to have the battery and charging system tested.

The swelling, bloating battery case:
If your battery casing looks like this you can blame excessive heat for causing your battery case to swell, decreasing your battery life.

Battery leak:
Leaking also causes the corrosion around the posts : (where the + and – cable connections are located.: ) The gunk may need to be removed; otherwise, your wheelchair van may not start.

Old age:
Your wheelchair van battery can last well beyond three years but, at the very least, have its current condition inspected on a yearly basis when it reaches the three year mark.

Top Questions and Answers about Wheelchair van batteries.

How could a battery drain overnight?

  • Batteries can do a lot of things while we’re not looking. The most common way a wheelchair van battery will drain overnight is by leaving something on or a power adapter plugged in, draining all your battery power while you’re fast asleep.
  • Your battery can also drain overnight if there are faulty electrical components or wiring. If this might be the case, let us check it out so we can resolve the problem and get you rolling again.
  • Call 508-697-6006 to Schedule a Battery Inspection at VMi New England’s Complete Auto Care Center
  • Find the right Battery for your specific wheelchair accessible vehicle, at the right price

What factors will affect the life of my wheelchair van battery?

  • So, you want to know if your battery will last three years or, better yet, five years, eh? Well, that all depends on your driving habits, plus the year-round climate in your area.
  • Short Trips. Shorter battery life. If you take many short trips (less than 20 minutes), your battery won’t have enough time to fully recharge, shortening its overall life expectancy.
  • Extreme temperatures kill batteries. The dog days of summer take the biggest toll on your battery. Scorching temperatures — and even freezing temperatures — can shorten battery life. A lot of times, waiting until the deep freeze of winter to replace your battery is often too late. The cold weather could pretty much make that heat worn battery dead on arrival.
  • Find your region. Discover the average battery life.

What are the warning signs that my alternator is failing?

  • Slow engine crank: When you attempt to start the wheelchair accessible vehicle, the cranking of the engine is sluggish and takes longer than normal to start. You’d best describe it as the “rur rur rur” starting noise sound.
  • Check engine light: The check engine light sometimes appears when your battery power is weak. Strange system indicator lights – such as check engine and low coolant lights – could mean there’s a problem with your battery. (It could also just mean you need more coolant).
  • Low battery fluid level: wheelchair van batteries typically have a part of the casing that’s translucent so you can always keep an eye on your battery’s fluid level. You can also inspect it by removing the red and black caps if they are not sealed (most modern car batteries now permanently seal these parts).
  • Bottom line: If the fluid level is below the lead plates (energy conductor) inside, it’s time to have the battery and charging system tested. When fluid levels drop, it’s typically caused by overcharging (heat).
  • The swelling, bloating battery case: If your battery casing looks like it ate a very large meal, this could indicate a battery gone bad. You can blame excessive heat for causing your battery case to swell, decreasing your battery life.
  • Eww, there’s a stinky, rotten egg smell: You may notice a pungent, rotten egg smell (sulfur odor:) around the battery. The cause: Battery leaks. Leaking also causes the corrosion around the posts (where the (+) and (–) cable connections are located.) The gunk may need to be removed; otherwise, your car may not start.
  • Three years + battery age is considered an old timer: Your battery can last well beyond three years but, at the very least, have its current condition inspected on a yearly basis when it reaches the three year mark. Battery life cycles range from three-to-five years depending on the battery. However, driving habits, weather and frequent short trips (under 20 minutes) can drastically shorten the actual life of your car battery.
  • Be safe us test your battery twice a year when your van is in for preventative maintenance.

Help your battery life with the little things.
Imagine waking up to a dead car battery. It isn’t fun. At all. But because batteries can do stuff when we’re not looking, we need to help them go the distance. That means turning off all interior and exterior lights when exiting your ride. It’s important to unplug power adapters, too. Naturally, we’re also here to keep watch. Our Early Detection Analyzer determines how much life is left in your battery. If something is awry, Firestone Complete Auto Care technicians are pros at delivering a fix.

Stop in for a complete electrical system inspection
We will find the correct battery for your exact vehicle — at the right price.

Everything You Need to Know About Your Wheelchair Vans A/C

Everything You Need to Know About Your Wheelchair Vans A:C
How does the A/C system work?

We all want the ultimate chill blasting out of our vents; especially when it comes to surviving summers heat. When the A/C system kicks in on those hot, sweaty days, that’s something we all cherish. But, believe it or not, there’s no ice machine inside your van (but at one time ice was used to cool people’s rides down). In fact, the cold air generated by your A/C system is actually hot air with hot gases removed during a multi-step process.

It really is thermodynamics but we’re not get into that. The cliff’s note version is simply about changes in pressure causing changes in temperature. Turn the A/C on and the compressor compresses the system’s refrigerant (Freon) raising its temperature. It loses heat as it flows through the condenser (that second radiator looking thing in front of the radiator). It passes through the receiver/dryer where contaminants and moisture are removed, and then on to the expansion valve/accumulator where the refrigerant is slowed down further, causing it to lose pressure and temperature before it gets to the evaporator. The evaporator is like a mini radiator (not to be confused with the heater core — they are two separate things) inside the dash of your vehicle that gets cold as it further lowers the refrigerants temperature and, additionally, removes moisture from the air. The ventilation system’s blower motor blows air over the cold evaporator and pushes cool air into the passenger compartment. Complicated, but refreshing!

Now that you know what being cool is all about, if you have problems being cool, call us to set up an appointment for an A/C Performance Check.

How often should my A/C be inspected?
You tell us. How’s the air feeling in your wheelchair van? Are you refreshed and cooled with full air flow when your A/C is pumping? Well, if you answered “Yes, I am  cooler than bein’ cool (ICE COLD!),” you can cross A/C inspection off your list.

For all the “No” respondents: do you fall into the “my A/C is not cold enough” or the “it’s taking way too long to cool down,” side of the spectrum? Stop sweating and stop in for an A/C Performance Check, we’ll have you back rolling down those hot summer streets cooler than ever. So chill, your A/C is only an inspection away from cooler days.

How often do I need my A/C system “recharged”?
Only when the cool breeze no longer feels as chilly as you remember. Simple enough. Now, it is true that a well maintained A/C system can go its entire life without needing a recharge. But, that’s if you’re extremely lucky.

If you start noticing your A/C isn’t reaching those refreshingly cool temperatures, have your system inspected. In this situation, most vans Honda, Toyota, Dodge and Ford will be low on Freon. And since the A/C is a sealed system, low Freon is a big sign that something is not right. It could be a small leak that needs attention or possibly part of the A/C is failing – bring it in and we’ll perform an A/C Performance Check and get to the root of the problem. We’ll get you back out there cruising with a nice, cool breeze again.

What is refrigerant?
Typically referred to by the DuPont trade name Freon, the most common Freons are R-12, R-134A, and soon, HFO-1234yf. Freon is pretty similar to motor oil and radiator coolant in that it is a working fluid designed for a specific system; In this case, your car’s A/C system.

Refrigerant is a specially formulated mixture that’s sole purpose for transforming hot air into cold air. It does this by absorbing and releasing heat, ultimately leaving cool air behind.

What exactly is Freon?
Sounds like an automotive A/C history lesson is in order. Well, welcome, pull up a seat and put on your thinking cap.

Freon, better known as R-12, was the primary chlorofluorocarbon (CFC) used in car A/C systems up until it was banned in the mid 1990s after the EPA discovered that it was depleting our planet’s ozone Layer. Talk about toxic.

The auto industry has since switched to the CFC free R-134a. Since the elimination of CFCs from the auto industry —and all industries for that matter—the ozone layer has regained its structure, and the ozone holes caused by CFCs are expected to fully close by about 2050 according to the EPA.

What is the Montreal Protocol? (R-12)
No, this isn’t a treaty you learned about in history class. The Montreal Protocol is actually the official title of the banishment of R-12 (Freon) and other CFC (Chlorofluorocarbons) emitting products from further use anywhere on the planet. And for good reason—CFCs were discovered to be tearing big holes in our ozone layer.

The Montreal Protocol was first signed into law in 1987. If the entire industrial world follows the environmental standards meant to eliminate the use of ozone depleting gases (in place in the United States since 1996), the ozone is said to fully recover by 2050.

The Montreal Protocol is why we now use R-134a instead of the ozone depleting R-12. Starting in 2013, certain U.S. vehicle models will begin transitioning to an even more efficient and safer cooling agent called HFO-1234yf. Talk about a mouthful. HFO-1234yf is said to have almost no environmental impact what-so-ever. And that’s something we can all look forward to.

What’s the difference between R-134a and R-12?
You can say the difference is so big that it has spared the fate of the entire planet. Not to get all deep on your psyche and all, but after it was discovered that R-12 and a whole multitude of products containing Chlorofluorocarbons (CFC) were destroying the ozone layer, environmental scientists immediately started work on an alternative cooling agents free of ozone depleting CFCs. That formula is R-134a: the standard and only refrigerant permitted in automotive A/C systems today.

R-134a, though safer, is not perfect:
Beginning in 2013, R-134a is being replaced by a new formula, HFO-1234yf, available on select U.S. car models. HFO-1234yf is the cleanest, safest refrigerant yet. And what’s even more important is that it has been studied and certified as leaving no impact on the environment what-so-ever. Talk about a great advancement in A/C technology that will help protect our planet for all those driven to cruise the open roads for many years to come.

But why replace R-134a?
Well, although R-134a was designed with the ozone layer in mind, it’s still made with chemicals that can harm the environment if they leak out of your A/C system or are disposed of improperly. With that known fact, international environmental scientists knew an even safer A/C refrigerant was out there waiting to be formulated.

HFO-1234yf is set to become the refrigerant standard:

  • It has been tested and found to leave behind virtually no impact on the environment.
  • If your A/C system should leak, there’s no longer an environmental freak out.

It’s all about the future generations of drivers. Our goal as automotive professionals is to provide the best care for your mobility vehicle while preserving the natural environment of the road your vehicle cruises down for many years to come.

How many parts make up a wheelchair van A/C system?
Your A/C system consists of five major parts, all working together to cool you off and all your passengers.

Most A/C systems are built with:

  • Compressor
  • Condenser
  • Receiver dryer or Accumulator
  • Orifice tube or Expansion valve
  • Evaporator

Your A/C system also consists of hoses and refrigerant charging ports, but the significant work occurs in the five parts listed above. You can learn more about each part that makes up your A/C system starting with the next question. Cool.

What is the A/C compressor?
The compressor is the core, primary part of every A/C system. If you want to stay cool, a working compressor is essential. We’ve seen people try to create cold air with out one. Trust us, it doesn’t work.

The compressor:

  • Pressurizes the refrigerant that cools the air in your mobility van.
  • Senses temperature changes: Compressors monitor and control temperature output with an electrically operated clutch. This clutch turns on and off whenever you change the temperature, choose a different airflow setting or just when plain old air from outside drops or rises in temperature.
  • Powered by the serpentine belt: That winding belt under your hood is responsible for powering many crucial components, including your A/C compressor.

Signs of a worn compressor: Oil or Freon leaks, noise, and erratic or no operation are indications that a compressor may need to be replaced. We can inspect your car for leaks using special refrigerant detecting dyes and devices. You may not be able to see a leak, but our equipment, sometimes referred to as a “sniffer,” can detect—or sniff-out—a chemical leak even if no liquid is visible. Yea, you can say we’re pretty advanced over here.

What is an A/C condenser?
Consider it the master of turning hot refrigerant gasses into liquid. The condenser is mounted at the front of most vehicles, usually in front of the radiator. Air passes through the condenser, turning the hot refrigerant gas into a condensed, cooler refrigerant liquid.

An A/C condenser is:

  • Found In front of the radiator and often referred to as a mini-radiator
  • The master refrigerant cooler. And still champion. The Condenser radiates the hot refrigerant gasses that have entered from the compressor, reducing its temperature and pressure, turning it into a liquid that moves on to the A/C Dryer.

Signs of a worn condenser:

  • Leaks
  • Clogged, corroded or damaged fins or tubes
  • Poor air conditioning performance

What’s a receiver/dryer?
The receiver or dryer is found on vehicles with a thermal expansion valve. It’s the safety net responsible for trapping all harmful debris, moisture and liquids from reaching the compressor and other vital A/C parts.

The roles of the receiver/dryer:

  1. Separates gas from liquid. If liquid isn’t contained in the dryer, it can enter and destroy your compressor (Compressors aren’t designed to handle liquids. Only gas).
  2. Removes moisture. To trap moisture, a desiccant is used. Desiccant is similar to those moisture killing packets you find in the packaging of new electronic devices.
  3. Filters out contaminants. No one wants a contaminated A/C system. Contaminants can lead to accelerated parts wear and damaging corrosion.

Quick fact: If there’s any moisture present in your compressor, it can mix with the Refrigerant and create very damaging corrosive acids.

Symptoms of a worn receiver/dryer:

  • Poor air conditioner performance
  • Moisture on glass and/or inability of defroster to remove moisture from glass and windows

The receiver/dryer must be replaced in the following situations:

  • Anytime the A/C system is opened for repair, the reciever/dryer will need to be replaced.
  • Whenever a technician has determined moisture or debris has permanently damaged your receiver/dryer performance.

What is an accumulator?
An accumulator is similar to a receiver-dryer but only found on vehicles with an orifice tube. If you have an accumulator, that means you don’t have a thermal expansion valve.

The accumulator:

  • Monitors and controls the amount of refrigerant that enters the evaporator.
  • Stores excess Refrigerant so that it cannot enter and damage the compressor.
  • Filters debris and removes moisture from the A/C System.

When to replace the accumulator:

  • Anytime the A/C system is opened for repair, the accumulator will need to be replaced.
  • Whenever a technician has determined moisture or debris has permanently damaged your accumulator’s performance.

What is a thermal expansion valve/orifice tube?
The orifice tube or thermal expansion valve is located between the condenser and the evaporator. Its job is to constantly monitor the pressure and temperature of you’re A/C system in order to determine the exact amount of refrigerant that can safely enter your evaporator. An orifice tube may also contain a fine mesh screen to block contaminants from the rest of the system.

Quick fact: If too much or too little refrigerant enters the evaporator, you could have a big problem on your hands. The proper function of the thermal expansion valve or orifice tube is crucial for successful A/C system operation.

Signs of a worn orifice tube or thermal expansion valve:

  • Poor A/C system performance
  • When a technician has determined it has become dirty or clogged

What is an evaporator?
The evaporator is responsible for cooling air and removing moisture. If cold, refreshing air is hitting your face, your evaporator is working like a champ.

The evaporator:

  • Located right behind your dash. The evaporator is the last and most important stop before cold air can hit your face.
  • Cools air with refrigerant. Low pressure Refrigerant traveling through the evaporator absorbs heat from the passenger compartment dropping the temperature of the evaporator. Air blown over the cool surface of the evaporator then comes out the vents providing the chill you expect.
  • Commences cold air flow. The best and final stage. Cold air should now be blowing out your vents thanks to the hard work of the evaporator.

Symptoms of a worn evaporator:

  • Poor A/C system performance

What is a compressor clutch?
Before the compressor turns on, a special electro-magnetic clutch, conveniently called the “compressor clutch,” is necessary to engage and disengage the compressor cycle. The compressor clutch tells the compressor when to turn on or off so that the Freon (refrigerant) is correctly pressurized for use by the condenser which is then delivered to the evaporator where the chill begins.

Experiencing A/C problems with your Braun, VMI or Eldorado wheelchair van? call to schedule a A/C inspection today.

What is the clutch cycling switch?
The clutch cycling switch senses and controls the temperature in the evaporator core to prevent it from freezing. Although most cars can blow air at temperatures as low as 60 degrees, the temperatures inside the evaporator core can get cold enough to completely freeze the entire core. Not good! The clutch cycle’s job is to make sure the evaporator temperature doesn’t reach the point of glacier temperatures.

Symptoms of a failing clutch cycling switch:

  • Evaporator freezing up
  • Evaporator does not get cold enough

What is a refrigerant charge port?
This is where the magic happens. The refrigerant charge port is the connection point where new refrigerant can enter the system during an A/C system recharge. Your port is usually located on the bigger A/C hose near or on the accumulator.

Caution: Only properly equipped and qualified persons should perform A/C recharging services.

Wheelchair Ramp Necessities

Wheelchair accessible ramp designs vary, but there are a few things to look for in a ramp that affect your safety and ease of use. As always, price is a factor. That said, some of these features are, or should be, non-negotiable.

Non-Slip Surface
Also called an anti-slip surface or non-skid surface, a non-slip surface can be painted on or applied, like a rubberized coating. The need for a non-slip surface is indisputable, and most wheelchair van ramps are treated in some way to prevent slips and skids.

Sufficient Width
Wheelchairs come in different widths, and so do accessible van ramps. Make sure the ramp on your chosen van is more than wide enough to accommodate your wheelchair.

Side Guard/Lip
Side guards (or lips) on either side of the ramp help prevent your wheelchair from falling over the edge of the ramp during entry or exit.

Maximum Weight
Wheelchair ramps have weight limits, and they vary, though most ramps can handle several hundred pounds. Always ask. Take both your weight plus the weight of the wheelchair into consideration.

Degree of Incline
A lower incline or slope means an easier climb up the ramp. The ADA recommends a 2:12 slope, which means every 2″ of vertical rise requires one foot of ramp (9.5 degrees of incline).

Manual/Motorized
An onboard ramp can be manually operated or automated to deploy and retract at the push of a button. An automated ramp adds to the price of the conversion; if you choose an automated ramp, make sure it has manual back-up. If, for some reason, the vehicle loses power, you’ll still be able to enter and exit.

Wheelchair Accessible Vehicles: Manual Ramp Vs. Automatic Ramp

Manual Infloor Ramp

Side Entry VMI Northstar E Manual Wheelchair Accessible Ramp Van

Manual Wheelchair Accessible Ramp

Pros:

  • Conversion costs less
  • Option of in-floor side access ramp or fold out rear access ramp

Cons:

  • Not impossible to access the ramp, but hard to manually operate while seated in a wheelchair
  • No kneeling system

 

Automatic Infloor Ramp

Side Entry VMI Northstar Automatic Wheelchair Accessible Ramp Van

Automatic Wheelchair Accessible Ramp

Pros:

  • Easy access whether in a wheelchair or not
  • Option of using a kneeling system
  • The key-fob (remote) can operate the ramp with the press of a button
  • Option of in floor or fold out ramp
  • Option of side entry or rear entry

Cons:

  • Conversion costs more
  • If the vehicle experiences a power or an equipment failure you have to manually operate the ramp which can be difficult when in a wheelchair

 

Veterans! Have You Entered The Star Spangled Salute Contest Yet?

Calling All Veterans! Enter 'The Star Spanged Salute' Today For Your Chance To Win!

VMI’s Star Spangled Salute
The 2nd Annual Operation Independence Star Spangled Salute Veteran Contest has now been launched by VMI (Vantage Mobility International) alongside Toyota Motor Sales USA. Enter for your chance to win a brand new 2015 Toyota Sienna with a VMI Access 360 in-floor ramp conversion system.

Eligibility
Only U.S. disabled veterans are eligible to win the free mobility van. If you are a disabled veteran or would like to enter the contest on a veteran’s behalf, simply fill out the form. Only one-entry per household.

Contest Details

  • Registrar to win a 2015 Toyota VMI Wheelchair Van
  • Entries must be submitted by 11/09/14
  • Winner announced Veterans Day, 11/11/14

Important Dates

  • 04/02/2014 – VMI will begin accepting The Star Spangled Salute entries
  • 11/09/2014 – The Star Spangled Salute Entries End
  • 11/11/2014 – VMI will draw and announce The Star Spangled Salute on Veterans Day
  • 12/31/2014 – The Star Spangled Salute Winner MUST claim prize before December 31, 2014


Terms and Conditions:

The 2014 Operation Independence Star Spangled Salute campaign is valid from April 2, 2014 to November 9, 2014 for all Disabled U.S. Veterans.

Winner will be randomly drawn and announced on November 11, 2014 and must show proof of military service. Winner will receive any 2015 Toyota Sienna with the VMI Northstar Conversion; no exceptions will be made.

No purchase necessary. Valid in the United States only. Limit one entry per household. Entries may be made at www.vans4vets.com or by calling 800-488-6148.

If the winner already purchased their Toyota VMI Northstar conversion between April 2, 2014 and November 10, 2014 – they can elect to be reimbursed for their out of pocket cost of the wheelchair accessible Toyota VMI Northstar minivan by December 31, 2014. Reimbursement will be coordinated between VMI and the winner directly if the vehicle was purchased prior to the winner being announced.

Campaign is not valid on any added accessories. Winner is responsible for the payment of applicable taxes and registration fees. Prize must be claimed by December 31, 2014 and is non-transferable. No exceptions will be made.