Ford Mobility Rebate Information

Program Details
The Ford Mobility Motoring adaptive equipment reimbursement of up to $1,000, or up to $200 for alert hearing devices, lumbar support or running boards, is available on any new Ford or Lincoln vehicle purchased or leased from a U.S. Ford or Lincoln dealer during the program period. Maximum reimbursement per vehicle is $1,000. Your Ford or Lincoln dealer has complete program details.

For example: If the cost of adding adaptive equipment is less than $1,000, your cash reimbursement will be for the exact amount of the adaptive equipment. Your Ford or Lincoln dealer has complete program details.

New Program Guidelines

Major structural vehicle modifications to accommodate the installation of wheelchair lift or ramp MUST be completed by a Ford Authorized Qualified Vehicle Modifier (QVM) to be eligible for reimbursement. This change will be effective for any units modified after March 31,2011.

Raised roof and lowered floor conversions alone do not meet the eligibility requirements. 

Documentation must show that mobility adaptive equipment (such as a wheelchair lift, ramp or adaptive controls) was installed on the vehicle.

Adaptive equipment is defined as devices that make it easier for persons with permanent physical disabilities to drive or be transported in a vehicle. For more information about adaptive equipment please click on the “Adaptive Equipment Eligibility” page in the navigation bar.

Eligible Vehicles

All new model Ford or Lincoln Cars, Vans, CUVs ,SUVs and Trucks sold or leased during the program period. Eligible vehicles must have installation of the qualifying adaptive equipment within one year of reported purchase/lease date to the ultimate consumer.

New vehicles acquired from a U.S. Ford Authorized Pool Converter are eligible for the program.

Used units, including those previously in rental service, lease service or repurchased vehicles by Ford Motor Company that are available for resale, are not eligible.

Eligible Customers
Customer must be the end-user of the vehicle that requires installation of qualifying adaptive driving or assistance equipment, or passenger aid equipment. The end-user may also be defined as an organization, church, assisted living facility, nursing home, municipality, city, state or federal government.

Claims may be made for adaptive equipment required by a family member of the owner/lessee of an eligible vehicle, providing the equipment be permanently fitted to the vehicle.

*Includes all new Ford and Lincoln vehicles when purchased or leased from a U.S. Ford or Lincoln dealer during the program period.

Modification Eligibility
To be eligible for the Ford Mobility Motoring reimbursement, any/all structural modifications must in their entirety make the vehicle viably useful for the individual(s) for whom the modification is being made. Claims for modifications that may, in part, be commonly recognized as consistent with mobility modifications, but by themselves do not create a completed vehicle for use by the intended individual(s) are not eligible.

Major structural vehicle modifications to accommodate the installation of wheelchair lift or ramp MUST be completed by a Ford Authorized Qualified Vehicle Modifier (QVM) to be eligible for reimbursement. This change is in effect for any units modified after March 31, 2011.

Examples of major structural vehicle modifications include, but are not limited to, raised roofs or door openings and lowered floors. Non-structural vehicle adaptations (adaptive equipment) such as bolt on items or driving aids do not require the work to be completed by a Ford Quality Vehicle Modifier.

Raised roof and lowered floor conversions alone do not meet the eligibility requirements. Documentation must show that mobility adaptive equipment (such as a wheelchair lift, ramp or adaptive controls) was installed on the vehicle.

Adaptive Equipment Eligibility
Finding the Right Mobility Dealer
Choosing a company to provide your adaptive equipment is an important decision. Be sure to ask about credentials, experience, warranty coverage and service after the sale.

National Mobility Equipment Dealers Association
NMEDA is a non-profit organization composed of dealers, automotive manufacturers, rehabilitation professionals and mobility equipment providers that encourages professionalism and works to establish national guidelines and standards for the mobility best practices. To view a list of current members, go to NMEDA Quality Assurance Program, QAP, is a nationally recognized accreditation program for the adaptive mobility equipment industry. As such, the companies involved have been certified to comply with NMEDA quality control processes, have the proper insurance and have obtained the applicable training from the adaptive equipment manufacturers they represent.


Price Range : $500 – $4,000

Bumper-Mounted Carrier – allows manual wheelchairs to be mounted on bumper. Most of the bumper-mounted carriers can be removed to allow access to the trunk.

Car Top Carrier – an electric motor-driven hoist operates by switches. A steel pin lowers to pick up a manual wheelchair, which folds as it rises to the carrier.

Hitch-Mounted Carrier – tilts down when loading the wheelchair and then easily tilts up and locks into place.

Pickup Truck Carrier – stores the wheelchair in the bed of the truck after the wheelchair has been folded and picked up by an electric-driven motor. Certain manufacturers’ carriers will pick up the rigid chair, power wheelchair or a scooter not folded.

Parking Brake Extensions
Price Range : $50 – $900

Electric Parking Brake – motorized and can be set and released by a switch located within easy reach of the driver. Ideal for those with limited foot and leg strength.

Manual Parking Brake – for those with limited foot and leg strength. It is a handle attached to the parking brake and is long enough to operate by hand.

Hand Controls
Price Range : $360 – $2,000

Electronic Hand Controls – this technology comes in two segments: Primary and Secondary Controls. Primary controls operate the gas, brake and steering functions. Products are usually combinations of joysticks and levers. Secondary controls operate all other vehicle functions. Products include voice activated controls, touch pads and power headrests. Please note: electronic controls do not fit in the price range above as each modification is unique to the individual. Please see your installer for an estimate.

Push Pull Control – brakes the vehicle when pushed toward the floor and accelerates the vehicle when pulled upward.

Push Right Angle Pull Hand Control – push the handle upward toward the instrument panel to brake and pull it downward at a right angle to accelerate.

Push Twist Control – similar to accelerating on a motorcycle. The handle is twisted to accelerate and pushed toward the floor to brake.

Quad Hand Controls – consists of an extra L–shaped bracket attached to the hand controls.

Push/Rotary Control – operates by pushing forward to apply the brakes and rotating backward to apply the gas.

Price Range :$600 – $18,000

An Automatic lift will fold, unfold, lower and rise by operating a switch on either side of the lift, on the dash or outside the van. The Semi-Automatic lift operates similar to the automatic lift, but requires manual folding and unfolding of the platform.

Electrical Mechanical Lift – operates by chain or screw rod and depends upon the power provided by the battery.

Hydraulic Lift – uses a pump and cylinder to raise and lower the lift in conjunction with the van’s battery.

Outside Lift – requires installing a trailer hitch as the scooter is carried on the outside of the vehicle.

Pickup Truck Lift – picks up the scooter and stores it in the bed of the truck. It can lift a rigid chair (manual), an electric scooter or a power wheelchair.

Platform Lift – (as shown above) requires either two side doors or one sliding door on a van and is stored either on the side, the rear or under the floor of the van.

Rotary (Swing) Lift – beneficial because of the parking conveniences, due to less room needed to enter and exit the van. This device swings into the van and the lift platform sits on the floor in the middle of the van.

Trunk Lift – puts the scooter into the trunk, provided the scooter measures less than the trunk.

Under-the-Floor Lift – only pump and motor are located inside.Door Openers
Price Range : $800 – $2,000

Chain Door Opener – slide door that travels in a track, located at the top of the van.

Pivot Arm and Push/Pull Gear Door Opener – opens double–out doors outward.

Power Assist Seats
Price Range : $1,800 – $6,800

Rotating Seat – This system for lower vehicles provides easy access to an automotive seat. The seat rotates out over the doorsill, bridging the gap for a safe transfer onto the seat. Once you’re on, the seat rotates back into the vehicle. Both manual and power versions are available.

Rotating and Lift Seat – This system for higher vehicles provides easy access to an automotive seat. The seat rotates, comes out of the vehicle, and lowers toward the ground, eliminating the climbing and twisting normally required to enter a higher vehicle. Units are powered out and down; however, some models are equipped with manual rotation, while others have powered rotation.

Steering Devices
Price Range : $50 – $350

Amputee Ring – designed best for those with prosthesis. The hook of the prosthesis will fit into the ring and remain in place while driving.

“Para” Spinner Knob – consists of a base, which is adjustable, and a detachable knob that can be comfortably gripped with one hand.

Palm Grip – ideal for someone who has control of the wrist but is limited in grip strength. The hand is always held flat to the steering wheel while driving.

Quad Grip with Pin – a 3/8″ steel shaft from a stiff leather cuff that inserts into the spinner base. A stable wrist is required. The pin may be attached on a horizontal or a vertical position.

Quad Steering Cuff or Splint – a wrist cock up splint with a post attached in a
vertical or horizontal position. It is ideal for persons either lacking hand and wrist function or those unable to use the above steering devices.

Spinner Cuff – operates as the hand is held in place by a cuff and fastened with Velcro. A lockable short rod is placed in the base of the steering wheel near the palm of the hand to allow the person to steer.

Tri-Post or Tri-Pin Spinner Knob – stabilizes & secures the hand & wrist while driving.

V-Grip or U-Grip – hand controls keep the hand in an upright position and in place while driving. It is used primarily by persons who have adequate use of wrist movements.

Deep Dish Steering Wheel – used for those who have limited reach to be able to turn the wheel safely due to its smaller size.

Foot Steering Controls – for drivers who need to maneuver the vehicle by their feet.

Horizontal Steering – the steering column is easily adjusted by motorization for those drivers with limited reach.

Steering Column Extension – the steering column is extended by 2-6 inches allowing room to steer for individuals driving from their wheelchairs.

Joystick – very similar to the joystick on a wheelchair, this larger scaled version allows the driver to maneuver the vehicle.

Low Effort Steering – reduces the effort needed to steer by approximately 40 percent.

Reduced Effort Steering – for drivers who have limited use of their upper extremities.

Servo Controls – unlike the other hand controls, these operate by an auxiliary motor, rather than the pressure of an individual’s hand. It reduces the amount of strength needed by the driver.

Zero Effort Steering – reduces the effort needed to steer by approximately 70 percent.

Wheelchair Restraints
Price Range : $50 – $2,000

Electric Restraint System – consists of a device on the bottom of the chair and another device on the floor of the van. When the two devices are properly aligned, a lock will sound and the wheelchair will not move.

Manual Restraints or Tie-Downs System – requires an attendant because it cannot be operated from the wheelchair. Four straps are snugly placed around the four wheelchair wheels to help prevent rolling during vehicle movement.

Upper Torso Restraint – used in addition to the wheelchair restraints for those with weak muscles in the upper torso area and poor balance.Adaptive equipment describes an installed device, in addition to a structural modification, that is necessary for a person with a permanent physical disability to drive or be transported in a vehicle.

Some equipment not thought of as typical adaptive equipment, or equipment which is not available from the factory, that serves a need to operate or ride in a vehicle for persons with disabilities such as but not limited to: assist handles, keyless entry, keyless ignition switch, lumbar support, headrest adjustment, pedal extensions power seats, remote liftgate opener, running boards, seat belt extenders, seat modifications, and special mirrors may be eligible for reimbursement and require additional documentation. You will be notified if additional documentation is needed such as a letter or prescription clearly describing the permanent physical disability requiring this equipment, prepared by a licensed or certified medical professional.

Factory installed options such as air conditioning, running boards, lumbar seats and power windows are not considered eligible under the terms of the program.

Reimbursement Assistance
The reimbursement process is quick and easy. Once your vehicle has been purchased and adaptive equipment installation is completed, your dealer will assist you in submitting your claim. Your dealer will need the following documentation:

  • Vehicle Bill of Sale – must have the VIN included
  • Paid Adaptive Equipment Invoice – should be dated and marked paid

Your reimbursement check will then arrive directly from Ford Motor Company, usually within two to four weeks.

Frequently asked Questions

How do I apply for reimbursement?
Contact the Customer Care Center at (800) 952–2248 and a representative will assist with contacting your dealer.

What is the time period of the Ford Mobility Motoring Program and which vehicles are eligible?
Please visit your Ford or Lincoln dealer for complete program details including program effective dates and eligible vehicles.

How soon after I purchase or lease my new vehicle do I have to complete the adaptive equipment installation?
Claim must be submitted within 12 months of the reported sale date.

How do I receive my Ford Mobility Motoring financial reimbursement?
When the adaptive equipment installation has been completed on your new vehicle, either you or the adaptive equipment dealer will take the paid adaptive equipment invoice to the Ford or Lincoln dealer where you purchased or leased your new vehicle. You will receive a check mailed to you directly from Ford for up to $1,000 toward the cost of your adaptive equipment or up to $200 on after-market alert hearing devices, lumbar seats and running boards. Total reimbursement is not to exceed $1,000.

How long does it take to receive my check?
It usually takes 7-10 business days after the dealer submits the authorized claim and the claim is approved by Ford.

What adaptive equipment qualifies for the financial reimbursement?
Adaptive equipment is defined as any installed device that makes it easier for persons with disabilities to drive or be transported in a vehicle. Equipment that can be factory installed, or is considered a factory option by Ford, is not eligible. Equipment which is not clearly related to a specific medical need, such as after–market alert hearing devices, swivel seats, pedal extensions and running boards, will require original medical documentation clearly detailing the physical disability or permanent impairment for which the equipment is intended. This documentation must be prepared by a licensed, certified medical or medical–related professional.

May I go to any adaptive equipment installer or must I go to someone on your State Resource Guide listing?
You may take your vehicle to the adaptive equipment installer of your choice. The list provided for reference only and no endorsement is intended. You should verify information, check with adaptive equipment manufacturers and obtain complete references before any services are rendered.

Is it necessary for me to visit an assessment center before I qualify for Ford Mobility Motoring reimbursement?
No. If you already have equipment you’re going to transfer, or you know what equipment you need, it is not necessary for you to have an evaluation at an assessment center. However, it could be beneficial to have an evaluation every four years.

May I use the financial reimbursement toward the purchase or lease of my vehicle?
No. The Mobility reimbursement can only happen after you have supplied your Ford or Lincoln dealer with the paid invoice for your adaptive equipment installation.

Does newly purchased used adaptive equipment qualify?
Yes. As long as you have a paid receipt, newly purchased used equipment acquired for your installation will qualify for reimbursement.

Can the Ford Mobility Motoring financial reimbursement be used in combination with other incentives or rebates?
Yes. The Ford Mobility Motoring financial reimbursement may be combined with all other public and private offers, including the “Commercial Connection Program”, in effect at the time of purchase or lease.

Are Ford Mobility Motoring benefits available if I purchase or lease a new vehicle under the Ford A, X or Z Plans?
Yes. A, X and Z Plan vehicles are eligible as long as they otherwise meet plan provisions.

Are used vehicles, or vehicles which have previously been in rental or lease service, eligible?
No. Only new models purchased or leased from a Ford or Lincoln dealer are eligible.

Will Ford Mobility Motoring cover the cost of transferring my equipment from my old vehicle to a new vehicle?
Yes. The cost of the transfer installation to your new vehicle is covered with a paid receipt.

If I have a family member who requires adaptive equipment assistance to enter or ride in my new vehicle, will Ford Mobility Motoring cover the cost of the equipment for that person?
Yes. Adaptive equipment required to transport a person with a physical disability is covered up to the maximum of $1,000 and up to $200 on after–market alert hearing devices, lumbar seats and running boards. Total reimbursement is not to exceed $1,000.

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