Summer Travel Guide: Booking Accessible Lodging

Longer, sun-filled days mean you may be in the midst of finalizing arrangements for summer vacation plans. While accessible travel options have seen major upgrades in the past few years with new aircraft regulations and increased accessible vehicle availability, travelers with disabilities are still often faced with difficulties when it comes to accessible lodging. Inaccurate descriptions and miscommunications are the leading causes of issues upon arrival. If you want to ensure your vacation plans go off without a hitch, be sure to take extra measures and follow these booking tips.

  • When booking a hotel room or other type of lodging, be advised that ‘Accessible’ or ‘ADA Compliant’ rooms may not meet your specific needs. The features that constitute these designations may vary across the country and around the world.
  • Before committing to a hotel, cruise, resort, etc., be sure to speak directly to a representative at the actual location. Whether it’s via phone or email, you’ll need to describe your exact needs when it comes to accessibility and a person who is familiar with the establishment will be your best bet as far as accurate answers go.
  • Ask reservation agents to take pictures of their accessible accommodations. With the widespread use of smartphones and tablets, this has become a pretty simple request, and one that can make a huge impact on your vacation.
  • Making a reservation at a hotel does not guarantee you a specific room, but rather locks you in at the chosen rate. In order to be absolutely certain that your accessible room will be ready for you, you’ll need to ask the booking agent to ‘block’ it.
  • If in doubt, ask for measurements. A floor plan of the room, door widths, bed height, etc. can all be excellent tools in helping you determine if the accommodations will meet your needs.
  • Some hotels pools offer a zero-depth entrance or pool lifts, finding out in advance is helpful for planning purposes.
  • If you are having a hard time getting straight answers from the person you are speaking to, don’t hesitate to take your business elsewhere. There are usually a number of available options when it comes to lodging at any destination and you’ll likely be better off choosing a location that is willing to work with you.

Accessibility when it comes to overnight accommodations shouldn’t stop you from having the trip you deserve. Following these tips when booking your rooms or rentals can help make sure your next vacation is one you’ll be bragging to your friends about.

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