Questions To Ask Yourself When Searching For a Mobility Specialist Dealer

Now that you have made the decision to purchase a wheelchair accessible vehicle, you need to shop around for the best provider. Many people turn to a mobility specialist dealer. Here are some considerations you may want to keep in mind when doing your research and shopping.

Stock
What vehicle brands does the dealer offer? Do they have a wide-range of vehicles for you to choose from? Do they provide both new and used choices? Do they convert other vehicles besides vans, like SUVs and trucks?

Range of Conversions
Does the company offer the ramp and product options that are specified to your needs? Do their vehicles provide the safety features and equipment you need?

Aesthetics
Which vehicle best fits your personality and will keep you happy in the long run?

Location
Is the dealer close to where you live?

Funds and Financing
Is purchasing from this provider beneficial to you in terms of cost? Do they provide a range of priced vehicles, or are all of their products around the same price?

Reviews
What have others said about this company? Are they a reputable dealer or have they had issues? Does the dealer provide feedback from previous customers or is it hard to find customer reviews?

On-Site Evaluations
In addition to the evaluation from a Certified Rehabilitation Specialist, will I receive another evaluation from the dealer? How will they know the equipment will fit properly? Will it be safe for me to drive?

Training
Once I have purchased my vehicle, how will I learn to use my new equipment? Will the dealer provide me training? Will they be available to address any questions I may have regarding the use of my equipment?

Customer Care
What does the company provide for you? Do they offer incentives like 24-hour local emergency service, warranties and/or trained Ability Specialists that can help you in your decision?

Dealers
Is the mobility specialist well informed and up-to-date on the technical skills necessary in today’s mobility market? Do they belong to the National Mobility Equipment Dealers Association – the industry association for safe and reliable transportation options for people with disabilities?

Each of these factors are important to consider during the buying process.


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