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How To Properly Insure Your Accessible Wheelchair Van

Everyone understands that it’s a legal requirement to have their vehicles insured and recognizes the value of being properly insured in case of an accident. But, most people are not insurance experts. In fact, some aspects of vehicle insurance confuse many people.


In order to keep your accessible van as safe as you can make sure you’re protecting it with the right types of commercial auto insurance. Here are the primary types of insurance you’ll need:

Liability Insurance

Liability insurance is normally required by law in all parts of the United States. This coverage is designed to protect other people from suffering losses that are caused when your wheelchair van causes an auto accident. Liability insurance primarily focuses on two coverage areas: Bodily injuries and Property Damages.

  • Bodily Injury – This section of your liability insurance policy helps pay for any injuries inflicted on other people from an auto accident. If your mobility van causes, or is found to be at fault for, an auto accident that causes people to get physically hurt, the bodily injury portion of your coverage pays for their medical expenses. When an injured person must be transported to the hospital for example, your bodily injury coverage can pay for the ambulatory bills and expenses. It also pays for the emergency room care, doctor’s visits, prescription medications, physical therapy, rehabilitation and other medical bills that are caused due to the auto accident. Bodily injury also pays for a person’s lost wages when they must miss work due to recovery times, and it pays for pain and suffering of the victims. When a person is killed in an auto accident, your bodily injury insurance can pay their funeral expenses as well.
  • Property Damage – When a vehicle or other property sustains damages from an auto accident that was caused by your handicap van, the property damages portion of your liability insurance will pay for the cost of repairs.

Liability insurance can provide your wheelchair van with protection at varying levels, based on the amount of coverage you select. You can choose a standard split level policy or a combined single limit policy as well.

A split limit policy sets maximum benefit limits on two separate portions of an auto accident claim. Split limit policies will pay no more than the set limit per person for bodily injuries but no more than the total combined limit for all bodily injuries in an accident. It will also pay a separate maximum for property damages. Example: A liability split limit policy of $15,000/$50,000/$35,000 explains a specific payment maximum per accident. No more than $15,000 will be paid for any individual person’s bodily injuries in one accident; no more than $50,000 will be paid for the combined total of bodily injuries; and $35,000 is the maximum amount the policy will pay for property damages.

If you elect a single combined limit liability policy instead, there is no separate maximum limit defined for bodily injuries or property damages. There is just one maximum overall payout for the policy for each accident. A $50,000 combined single limit liability policy for example, would pay a maximum of $50,000 in damages per accident regardless of whether the damages were to people or property.

Medical Payments

Medical payments insurance is important coverage for a wheelchair van, because it pays medical related expenses that arise for your van driver and any passengers who were riding in the vehicle at the time of the accident. Coverage is for paying medical and related bills, such as ambulance transport, hospital care and follow up treatments. This insurance protects your driver and passengers without regard to who causes an auto accident. It is not available in all areas however, so be sure to contact one of your licensed representatives to determine if it’s an option for your policy.

Physical Damage Insurance

Physical damages insurance protects your wheelchair accessible vehicle itself. And it protects your you from having to pay the bills when the van is damaged or destroyed. This insurance is extremely important for you  if you still have an outstanding unpaid finance loan because it provides you with the most protection possible. There are three types of physical damages insurance protection:

  • Comprehensive Physical Damage Protection – Comprehensive damages protects you from a number of potential risks, perils and hazards. It does not protect against damages and losses caused by a collision or caused when your van overturns. It does however, protect against losses and damages caused by theft, break ins, vandalism and natural events. If your van is damaged due to a tree falling on it in a storm for example, your comprehensive damage protection coverage will pay for the repairs.
  • Collision Protection – Collision protection is specifically designed to pay for damages and destruction that are caused by a collision or by a roll over event. If your van has a blowout and overturns for example, your collision damage protection will pay for the repairs. If the van backs into a building while trying to access a wheelchair ramp, the collision damage protection pays for those repairs as well.
  • Specified Peril (CAC) – Pecified Peril coverage is also known as Fire and Theft with Combined Additional Coverage. This does not protect you against collision or roll over events. Instead, it protects you from just those perils that are specified on your insurance policy.

Uninsured or Underinsured Motorist

If your van is involved in an auto accident with another vehicle and that other vehicle was the cause for the accident, their liability insurance is supposed to pay for your bodily injuries and property damages. If the other driver does not carry insurance however, or if they do not carry enough coverage to pay all of the resulting bills, they are considered uninsured or underinsured. You can purchase protection against these risks with an uninsured or underinsured motorist policy. When the other driver is at fault but unable to pay for all of your damages, your policy will pick up the difference. This policy works much like your Liability policy.

  • Bodily Injury – As covered with Liability Insurance.
  • Property Damage – As covered with Liability Insurance.
  • Collision Deductible Waiver (CDW) – When you carry an uninsured or underinsured motorist bodily injury policy on your wheelchair van, you can qualify for a collision deductible waiver (CDW). The CDW makes it so that you do not have to pay your standard insurance deductible when you make an uninsured or underinsured motorist accident claim.

Other Important Commercial Auto Insurance for Wheelchair Vans

  • Special Equipment Coverage – This type of coverage covers every aspect of vehicle adaptation including mobility equipment such as a lift, ramp, lowered floor, kneeling systems, a lock-down system, or any other added adaptive driving equipment (hand controls and left foot accelerators).
  • Rental – If your van is unusable due to an auto accident, rental insurance can pay for the cost of a temporary replacement.
  • Towing – Towing insurance pays for the cost of towing your accessible vehicle from the scene of an accident when it is badly damaged.
  • Accessories – Accessories insurance protects you from losses associated with extra devices you may have installed on your van. A wheelchair van taxi may have a mileage meter installed for example, and a communications radio to keep them in contact with their dispatcher.

** The limits of your coverage and your deductibles for each element of your policy will vary based upon what you’ve purchased from your insurance company.

Tips For Including People With Disabilities At A Party

With the holiday season upon us, it’s easy to hold a party where all guests — with and without disabilities — feel welcomed, respected and have fun. All it takes is some planning.

 Don’t be afraid to include guests with disabilities
People with disabilities have their disabilities 24/7, so they know how to create work-arounds so that they feel comfortable. If you know someone has a disability, use a simple strategy — ask the person what they need to be fully included. All too often people with disabilities are not invited to events, or don’t go because they feel embarrassed to “put someone out” by asking for a simple thing that will help them attend. By telling them that their presence is valued, and asking what they need, you will build a new level of trust and affection. For example, one of the biggest things that aging loved ones need is a ride. So help them find a carpool or send an accessible taxi or ride to pick them up and return them home.

RSVP
Not all disabilities are visible, so you may not know that someone you want to include in your event has some special needs. By including a line about accommodations in the invitation’s RSVP, you are already letting guests know that everyone is welcome. If it’s a party for children, parents can tell you, right off the bat, what their child’s needs might be to attend the party. They will be happy you asked! “We want everyone to have fun — please let us know if you have dietary restrictions or require other special accommodations to attend! We will do our best to meet everyones needs.” Note that you aren’t promising to meet all needs — if you can’t find a sign language interpreter at the last minute or there is another issue, for example, you will be able to let your guest know in advance. Indeed, they may be able to help you find a solution!

Physical Access
Most public places are accessible. However, because religious institutions are exempted from the Americans with Disabilities Act (ADA), many of them are not fully accessible. Thus, if your event is at a venue that is not physically accessible to all, move it to a place that is. That can mean a different room in a place of worship, or to a completely different place. Venues should have a ground level entrance or ramp, an elevator if it’s upstairs, and accessible bathrooms. Most public places (hotels, restaurants, bowling, video games, pools, bounce houses, etc.) are usually equipped for people with disabilities. Just check with the venue ahead of time. If you have someone coming who uses a wheelchair, you should also put the menorah on a table that is low enough for them to also be able to light candles.

Special Diets
Anyone can have allergies, celiac disease or lactose intolerance, but you won’t know unless you ask on the invitation RSVP. Making sure there is an option for cake, snacks, treats and other food for these guests can be as simple as picking up a gluten free cupcake to serve with the cake. It is thoughtful to have refreshments that everyone can enjoy.

Addressing attitude
Kids and adults can be daunted when encountering someone who is different from them. If it’s a children’s event you can talk to the group at the start of the party about kindness and respect for each other and each others differences. A party is a great opportunity for kids to learn about one another.

Involving parents
Parties can be exhausting for the hosts. Asking a parent or two to volunteer to help at the party, particularly if it’s a big group, can lighten the load for the hosts. Parents may feel more comfortable, especially if their child has social anxiety issues, if they are invited to stay or help as an option.

Sensory overload awareness
Parties can cause sensory overload for any child or adult. But for a person with autism or a sensory processing disorder, a party can be really overwhelming. Offer opportunities for guests to take a break, perhaps in a quiet room away from the crowd. Some venues may have options for turning down music or minimizing stimulation — and that is useful anywhere there are a lot of kids! Latex allergies (balloons) and chemical sensitivities (use of highly scented cleaners or staff wearing perfumes) are real issues. Solutions: Use alternative mylar balloons. Ask people to not wear strong scents, and choose unscented cleaning products.

Communication
If a guest attending the party is non-verbal or communicates in other ways such as American Sign Language or a communication board, talk about it with the guests. Installing free Dragon software onto an Ipad in advance can enable you to speak with someone who is deaf as it instantly transcribes what you are saying. Having an interpreter can be worth the cost, as all the people can communicate and maybe learn a little sign language! Remember to speak directly to a child or adult whether s/he is verbal or not.

Reading, Cognitive Access and Vision Issues
Children and adults with cognitive, learning disabilities or vision impairments might not be able to read the menu, instructions for a scavenger hunt or a game score sheet. Pictures and verbal instructions are useful, as well as pairing children with those who can help. It’s always great to have an extra pair of reading glasses around if you are inviting seniors. But you can always tell someone who can’t see or read what they will need or what to know.

Enjoy the party!
Don’t let inclusion stress you out. If you are reading this list and considering these tips, you’re already doing more than most! Stay positive, smile and throw that PARTY!

Winter Vehicle Safety Checklist

With the winter months here, it’s important to make sure your adaptive vehicle is in good shape to maximize protection and prevent breakdowns brought on by cold weather conditions. Here are some key items we recommend having checked on your wheelchair accessible vehicle to keep it running at its best and avoid the inconvenience of being stranded outside and emergency repairs.

Get Your Battery Tested
Cold weather can dramatically reduce the strength of your mobility vehicle’s battery. It’s important to have your battery tested to insure it’s fully charged. This is especially true if your battery is over two years old. And don’t forget to have your battery cables, posts and fasteners inspected. The cables should be in good shape and firmly connected to the battery.

Replace Your Wiper Blades
It’s recommended you replace your windshield wiper blades every six months. Ice and snow can be rough on the soft rubber, so we suggest replacing them with a heavier winter blade. Windshields get dirty quickly in the winter months from the sand, salt and spray off the road, so refill your washer fluid often for optimum visibility. Use a 50/50 mix of washer and water.

Check Your Tires
Make sure all of your tires including the spare are in good condition. Take a good look at the tread and consider replacing or rotating your tires if they are starting to wear out. Also check your tire pressure regularly. Cold weather causes tire pressure to drop and may result in the sensors indicating an unsafe driving pressure. Proper tire inflation makes for safer driving and better gas mileage.

Check Hoses, Clamps and Drive Belts
A belt or hose failure can cause serious engine, steering and electrical problems. Have your hoses checked for leaks or soft spots especially around the clamps. The thermal fluctuation between hot and cold can be even more severe in winter than summer months. Flush and refill your cooling system with a 50/50 mixture of antifreeze and water. It’s also a good idea to make sure the heater and defroster are in good working condition.

Make Sure Your Mobility System Is Operating
Your conversion equipment is exposed to the elements as you enter and exit your handicap accessible vehicle and winter weather can compound those effects. Make sure your lift or ramp are lubricated and adjusted properly. Check the doors, mechanisms and ramp assembly for corrosion and rust. Snow, salt, sand and ice can easily cause problems.

Something to remember no matter what time of year is that having your oil changed regularly is probably the most important thing you can do to extend the life of your vehicle and keep it running properly.

Used Wheelchair Accessible Vehicles

The used market for wheelchair accessible vehicles has grown in the past few years. This growing popularity seems to suggest that this solution works. In some cases, it does; however, buying a used wheelchair accessible vehicle is not like buying a new car. If you are are interested in purchasing a used vehicle, remember these key points.

  • It must meet your mobility needs
    All wheelchair accessible vehicles are different. Ramp width, door clearance, and interior height will vary between vehicles which will affect whether or not the vehicle will work for your needs. Previously installed aftermarket additions, such as hand controls and securment devices, will have to be removed or replaced considering they were put in for the previous owner. Before you you start your search you should know your exact needs. Be aware that this may narrow your options significantly.
  • Getting your current vehicle fitted with a ramp or lift
    It’s possible to convert a minivan you already own and make it accessible, as long as it meets the requirements set by your mobility dealer. Before doing so, you will need to know which accessible ramp or lift style works best for you and your family.
  • Buying online
    eBay Motors and Craigslist are increasingly popular options for buying vehicles online. An increasing number of wheelchair accessible vehicles are listed on these two sites. While the prices may be tempting, this option can be risky if it’s not being sold by a trusted resource (such as a Mobility Center). Ramps are complex pieces of machinery. Without a specially trained mechanic looking it over, it can be very hard to know if a person is selling a good vehicle. We do not recommend this option because it can lead to numerous issues.
  • Used vehicles from a dealership
    While mobility dealers are specifically trained to help you meet all your mobility needs, most still operate like conventional dealers. Customers sometimes trade-in their old vehicles for credit towards a new vehicle, leaving the dealership with a used vehicle. While not every dealership has a used vehicle inventory, some have good options to work with.

Accessibility in the Workplace

With more and more people with disAbilities entering the workforce each year, the demand for increased accessibility on job sites continues to grow. While many places of employment adhere to ADA standards, there are other things to consider when looking to improve accessibility. If you’ve just started a new job or have found certain difficulties completing your duties at your current position, these two strategies can help better problematic situations.

Speak Up and Ask About Accessibility
Perhaps the building’s entrance is equipped with a ramp and automatic door opener but the door to your office or company suite is not. Maybe the accessible bathroom or stall is too small and difficult to maneuver in, or your cubicle doesn’t allow you to make turns in your chair. Most of these issues have relatively simple solutions and employers shouldn’t be hesitant to requesting changes to the building manager or scheduling the updates themselves. However, if you do not speak up and report these issues, they might go permanently unnoticed. Even if you find that your employer is not convinced that the changes are necessary, be sure to stress to them that workers are likely to be much more productive in an environment they can easily access and feel comfortable in.

If You Have a Disability Don’t Be Afraid To Ask For Help
While we wish every single building or office in the world was 100 percent accessible, sometimes people with disAbilities must work around unavoidable barriers. If you find that there are aspects or areas of your job that you cannot independently complete or access, don’t hesitate to ask for help. Whether it’s by opening a heavy door or carrying your laptop to the conference room, most of your colleagues would be happy to be of assistance. It might be especially helpful to designate a routine for a specific co-worker to help with a task you know you’ll be performing each day.

Whether it’s your first job or where you plan to retire, your place of employment should be comfortable and accessible – an environment in which you can thrive. Report issues and ask for help whenever you need it and you’ll be working towards a fulfilling and rewarding career.