Tag Archives: New England Mobility Center

Full Service Automotive Shop

The VMi New England Mobility Center’s Team in Bridgewater, MA offers a in-house body shop in addition to a auto service department that is staffed with the most qualified technicians ready to answer your questions and address your handicap van auto repair needs. Our auto body service and car repair experts have the experience to get your wheelchair accessible van back on the road in top condition. You can come from and where in New England to have one of our specialists repair your adapted vehicles, wheelchair vehicles, used adapted vehicles, or used conversion vans, conversion van or handicapped vehicle. Call anytime to schedule an appointment, or contact our van service department if you have any additional questions.

At the VMi New England Mobility Center we provide wheelchair accessible van body repair service for all make & model vans & mobility equipment. We service and repair most all brand mobility vehicles including BraunAbility and VMI van’s We perform body shop service, rust prevention, rust repair and warranty work on all the vehicles & products we sell. We repair wheelchair lifts in vans & buses for both private and commercial customers

Wheelchair Van Body Shop
With our in house down draft spray booth we can assist you with Autobody repair as well as work with insurance companies to be sure you get the proper support in repairing damaged wheelchahir accessible vehicles .

Full Service Automotive Shop
Our team of technicians also perform Full Service Auto repair so we can offer 1 stop shopping. Instead of using 2 different mechanics for the repair of one vehicle, let our trained service team handle all of your mechanical needs

Large Selection Of Wheelchair Van Parts In-Stock
We offer a large selection of parts for wheelchair lifts and wheelchair vans including: BraunAbility, VMI, Vision & more. Our expert staff in our service department are standing by to fix your mobility van. Whether you need a single part or would like to keep your entire fleet going, we have the name brand parts available. If we don’t have the exact part your looking for, we can get almost anything within a day. Give us a call today for all your wheelchair van needs.

Questions To Ask Your Mobility Consultant

boston strong wheelchair vans vminewwngland.com

Questions To Ask Your Mobility Consultant

We understand that you or a family member may be in an unanticipated situation that has had a profound impact on your lives and may have you feeling vulnerable and alone. This is uncharted territory for you – and we’re here to help you navigate your way through the process of selecting a wheelchair accessible vehicle. Asking a VMi New England Mobility Consultant the right questions can help make your experience more enjoyable, as well as enhance your knowledge about wheelchair accessible vehicles. Here are some frequently asked questions individuals new to the vehicle modification industry often ask our Mobility Consultants.

Do you have a fully equipped facility capable of making repairs to wheelchair vans?

Yes. Our Bridgewater, MA Mobility Center is the best equipped facility in all of New England.

Our specialized equipment and facility allows us the ability to preform a custom one of a kind fitment, unavailable anywhere else in all of New England. Small chain store mobility dealers couldn’t fit 1/2 of our equipment into one of stores.

Used car guys bolting adaptive mobility equipment into vehicles with hose clamps and sheet rock screws will never be able to match a custom fabricated product built by a master fabricator.

You can’t be expected to doo a very good job when all you have is a set of wrenches, a hammer and a set of vice grips.

VMi New England’s  highly trained and certified Service Technicians are available to fix any issues that you might be having with your wheelchair accessible vehicle.

What if something happens to my wheelchair accessible vehicle in the middle of the night or on the weekend?

VMi New England offers 24-hour roadside assistance – no matter what the problem may be. Our on-call Service Technicians are available to make emergency vehicle pick up’s 24 hours a day, 365 days a year, to ensure that you (and your wheelchair accessible vehicle) are never stranded. Just call 508-697-6006 and you will be connected with a mobility expert. A service charge may apply.

I don’t have the money to pay for a wheelchair van upfront. Do you offer any payment plans?

Yes. Our Finance and Insurance department will work with you to arrange financing that fits your budget. With up to 10-year financing options and competitive interest rates, we can make purchasing a wheelchair van possible for just about anyone.

I don’t know how long I’m going to need my handicap van for. Do you have a leasing program?

VMi New England does in fact offer short-term, closed-end and easy-termination leases. Our Finance and Insurance department will help you decide what makes sense – and dollars – for you, during the purchasing process for a handicap van.

Since I am going to purchase a wheelchair van, I will no longer need my current vehicle. What can I do with my current vehicle?

Trade it in for a wheelchair van. We accepts all trade-ins, no matter if the vehicle is modified or un-modified.

Can you convert my current vehicle into a handicap accessible vehicle?

In most cases, it is not recommended to try and convert your current vehicle into a handicap accessible vehicle (with a lift or ramp and lowered floor) because of all the safety and comfort factors that have to be taken into consideration. Most vehicles simply cannot be converted. It is easier, safer and less costly to trade in your current vehicle and purchase a handicap accessible vehicle, because our trained Mobility Center Consultants will work with you on getting the best vehicle for your needs.

What kind of selection of wheelchair vans will I have available to me?

With hundreds of new and used wheelchair vans available, we have access to one of the largest adaptive vehicle inventory in the industry. Our selection consists of minivans, full size conversion vans, and paratransit vehicles – giving you options like none other in the modified vehicle industry.

Can I test drive a wheelchair accessible vehicle?

Absolutely. Our “Try-Before-You-Buy” program means that we will ship any wheelchair accessible vehicle from any of our state of the art East Coast mobility center directly to you so you can see the vehicle in person and drive it. You do not need to buy the vehicle “unseen” and you are under no obligation to buy the vehicle once you have seen and driven it. Please contact your Mobility Center Consultant for further details.

What kind of warranties do you offer on your wheelchair vans?

VMi New England offers up to a 5-year/60,000-mile warranty on most new lowered floor conversion chassis.

What kind of safety precautions does, and should, your staff have in the vehicle modification industry?

As New England’s premier provider of wheelchair accessible vehicles for people with disabilities, our high-quality vehicles, technical expertise and legendary customer care are equaled only by our commitment to safety. Our standard operating procedure, since opening our doors in 1987, has always been to make sure our customers’ safety comes first.

By adhering to Federal Motor Vehicle Safety Standards (FMVSS), becoming a Quality Assurance Program (QAP) facility (first in MA) and creating the adaptive driving , We have our dedication to improving the quality of life for people with disabilities time and time again.

 

What kind of training programs do your technicians go through in order to service wheelchair vehicles?

The success of any great service company is how they take care of clients after the sale. At VMi New England, we take pride in training our Service Technicians to be the best in the vehicle modification industry. We invest thousands of dollars into our Service Departments to ensure that if there is a problem, it will be fixed correctly the first time, every time. All of our Service Technicians are certified in every product line they are involved in and attend various training sessions throughout the year to keep current in the modified vehicle service industry.

How do you determine which wheelchair accessible vehicle will be right for me?

At VMi New England- Mobility Center, we have a very detailed in-take process that ensures that we get to know our customers thoroughly – from measurements of your wheelchair to taking the time to learn about your specific needs. We will ask about your family, your activities, your work environment, your typical travel distances and other aspects of your life since all of these factors will determine the wheelchair van type, size and any modifications or special fitment that might be necessary.

wheelchair lifts: automatic and semiautomatic MA, RI, CT, VT, NH & ME

wheelchair lifts automatic and semiautomatic newenglandwheelchairvan.com

TYPES OF WHEELCHAIR LIFTS

Usage of wheelchair lift can facilitate everyday functioning, eliminating the need to lift the wheelchair and place it into the vehicle with just pulling up to the platform of the lift and be lifted up or down. It is extremely convenient, giving confidence to wheelchair users to go to the places they want to. Wheelchair lifts made a significant and positive change compared to the previous experiences when they didn’t exist.

Wheelchair lifts are advanced mobility systems that have changed the way the disabled move, work and live, being a blessing for users and caregivers equally. They are used for wheelchair accessible vans and other mobility vehicles, known also by the name platform lift, making the travel of wheelchair user much easier and more pleasant. Wheelchair lifts have multiple purposes and can help people with disabilities in many ways, even being adapted according to individual needs in as many ways you need.

Usage of wheelchair lift can facilitate everyday functioning, eliminating the need to lift the wheelchair and place it into the vehicle with just pulling up to the platform of the lift and be lifted up or down. It is extremely convenient, giving confidence to wheelchair users to go to the places they want to. Wheelchair lifts made a significant and positive change compared to the previous experiences when they didn’t exist.

They can be automatic and semi-automatic, electric and hydraulic. Automatic one takes care of the folding, unfolding, lowering and raising, while semi-automatic one needs manual operating. Electric wheelchair lifts are easier to maintain than hydraulic ones. They are flexible and easy to install and come with battery back-up. The full benefit of electric wheelchair lift can be felt together with stair and automobile lifts and van ramps. Hydraulic ones don’t need electricity and can function in the case of power failure. However, they require constant maintenance and care.

Wheelchair lifts that are usually used for vans and minivans are called rotary or “swing” lifts because their method of operation involves moving the wheelchair by swinging it up-and-down or inside and outside. There is a great choice of wheelchair lifts, so you should consider all the options, with the respect for your needs and wants, including the decision about whether you want to travel in the wheelchair or in the vehicle seat, which will also mean the difference between installing it inside or outside the van. Both options have advantages and disadvantages.

An outside wheelchair lift is intended for your personal mobile device to be installed outside of the car or wheelchair vans. It will be carried behind, but the way that the driver will have complete road visibility. If you choose an outside lift, it will require very small modifications of the vehicle. The lift is usually attached to a trailer hitch on the rear.

The type of the wheelchair lifts has to be compatible with your van. There are some special features that can make a difference in your everyday functioning, for example having a back-up lifting or lowering mechanism if the main drive system fails. When you sort out your needs, it’s easier to make a decision about the choice of the corresponding advanced mobility system.

Lifts

In this section we explain the various types of lifts available on the market. There are advantages and disadvantages to all of these lifts. It is highly recommended that you get to know the lifts available, the product lines, your nearest dealers and their qualifications. If you purchase a lift only to find that there is no one within a reasonable distance to provide service and repairs you will soon regret that purchase. Always consult experts at VMi New England Mobility Center BEFORE you buy.

There are basically two types of wheelchair lifts:

  1. Platform Lift
  2. Rotary (or Swing) Lift

In addition, these two lifts come in various types. Hydraulic, electrical mechanical, gravity and those that combine hydraulic and electrical.

The hydraulic lift uses a pump and a cylinder filled with fluid pressure, which enables the pump to raise and lower the lift along with the power from the van’s battery.

The electricall mechanical lift operates either by chain or screw rod, with power provided solely by the battery.

The gravity lift has power to lift and fold, while gravity lowers the lift platform to ground level.

All of these lifts depend, at least in part, on the battery. If your battery is weak or dead, the lifts will not work.

If you are a scooter user, measure your scooter’s length. Some scooters are longer than the standard platform on lifts. An extended platform is available to accommodate these longer scooters. Be aware, though, that this could require a raised roof, too.

Platform Lift
This lift is stored either in the side, the rear, or under the floor of a van. The lift requires two doors or a sliding door on the side of a van. The platforms have expanded metal in the upper half of the platform for better visibility when the lift is folded and the van is being driven.

Lifts stored under the van require modifications to the exhaust system, gas tank, etc., depending on the make of the van. Only the pump and motor are located inside vans using under-the-floor lifts.

Platforms may also be different, depending on the lift. There are both solid and fold-in-half platforms.  The fold-in-half platform folds to give better accessibility to the doors. Some fold-in-half platform lifts are mounted on a single post.

Be aware of the differences between automatic and semi-automatic lifts. A fully automatic lift will fold, unfold, lower and raise by operating a switch located inside (on the side of the lift) or outside (on the side of the van), and, in most cases, on the dash. A semi-automatic lift requires manual folding and unfolding of the platform. Using a hand-held pendant switch, the platform can be mechanically lowered and raised. You MUST have assistance with this type of lift, as it is designed for passengers who will not be riding alone.

Rotary Lift (or “Swing Lift”)
The platform of this type of lift never folds. Instead it “swings” inside, outside and up-and-down. The rotary lift swings into the van and the lift platform sits on the floor in the middle of the van.

Some individuals like the rotary lift because of the parking convenience. Less room is needed to enter or exit the van. Also, this lift is mounted on one post inside the van. The post controls the swinging action of the lift. One of the drawbacks to the rotary lift, though, is the cross-over bar. On some rotary lifts this bar connects the platform to the swing bar, limiting space for loading and unloading on the platform.

Switches serve very necessary functions in this lift. In most cases there are three switches on the dash. They operate the lift as well as provide an open and close function for the power door openers. The motors fit into or beside the doors and are manufactured to fit only one brand of lift.

Back-up System
You may also want to purchase a back-up system for your lift. Many government agencies require a lift to have a back-up system for use in emergencies. With a back-up system the lift can be manually manuvered and users can exit the van with assistance from an outsider. Most back-up systems are herd to operate alone, so expect to need someone’s help.

Safety Flaps
All lifts have an extension or “curb” at the edge of the platform which is approximately three-to-four inches high. This safety flap is designed specifically to prevent the wheelchair or scooter from rolling past the edge of the platform.

Finally, when purchasing a lift, be sure to check on the use of raised doors. If needed, your lift will have to be ordered for the extended doors. Determine if this is necessary before completing your vehicle equipment decisions. It will help you avoid very costly errors.

Again, be sure to consult the experts at VMi New England Mobility Center BEFORE you buy a wheelchair van or wheelchair vehicle lift to prevent costly and frustrating mistakes.

Honda Odyssey vs Toyota Sienna – Which Is Better For Families?

Honda Odyssey vs Toyota Sienna

honda odyssey vs toyota sienna which is better for families wheelchair van newenglandwheelchairvan.com

When you’ve got a family and an active lifestyle, minivans just make sense. Sliding doors and plenty of doors and plenty of room
you and your family can get where you’re going with all the soccer equipment, science fair projects, and car seats that need to come along. Assuming that you’ve already figured out your budget and determined that your family really needs a minivan, the next step is to start comparing models.

The Honda Odyssey and Toyota Sienna are two popular models that many families carefully consider – here’s a look at the pros and cons of each model and how they compare to one another.

The Basics

Seating: Both models offer standard seven passenger seating, which is a 2-2-3 arrangement (two seats up front, two in the second row, and three in the third). Eight passenger seating is available in both models, only you must upgrade to get it.

Safety: According to federal crash test data, the Honda Odyssey is a bit safer than the Sienna, with a 5-star overall crash test rating instead of the Sienna’s 4-star rating. The IIHS, which also evaluates crashworthiness, rates the Sienna and the Odyseey the same, stating that they are both “Top Picks.”

Fuel Economy: The Odyssey has a slight advantage here as well, with EPA fuel economy ratings of 18mpg city, 27mpg highway on the EX and LX, and 18mpg city, 29mpg highway on the Touring models. The Sienna is rated at 18mpg city, 25mpg highway across the board.

Powertrain: Both vans come standard with powerful 3.5L V6 engines and front-wheel-drive. However, the Sienna offers optional (and class-exclusive) all-wheel-drive that consumers in cold-weather climates may find useful.

Pricing: When similarly equipped, the Sienna is a little less expensive than the Honda. However, it’s hard to do a direct price comparison as many options are offered in expensive packages. It’s also important to remember that incentives (such as cash back or low interest rate financing) can change the equation. SO, be sure to compare the total cost of both vans before you buy.

Still, the Sienna is likely to be less expensive than the Odyssey when it’s all said and done.

Warranty:
Both 3-years/36,000 mile Basic, 5-year/60,000 mile Powertrain, and 5-years/Unlimited mile Corrosion/Rust Thru. The difference really comes down to the features and safety ratings.

2013 Honda Odyssey Pros and Cons
The biggest benefit to owning and driving the Odyssey is it’s agile, almost sporty driving feel. Minivan buyers who don’t want to feel like they’re driving a big old van will surely appreciate this feature.

Additionally, the Odyssey’s excellent fuel economy rating (up to 29mpg on the highway) can be a nice benefit if your regular commute includes a good portion of highway use. Finally, many people like the Odyysey’s third-row seating design a bit better than the Sienna’s.

The biggest con of the 2013 Honda Odyssey is the higher price – you’ll pay a little more for the Odyssey compared to a similar Sienna. Additionally, some people find that Honda’s option packages come with a lot of features they don’t want or need. SO, if you’re looking at the Odyssey, it’s a good idea to make sure you understand what features come with the numerous packages available.

2013 Toyota Sienna Pros and Cons
Many minivan buyers appreciate that the Toyota Sienna is a good-looking vehicle that doesn’t scream “minivan.” The Sienna’s optional all-wheel-drive system (not available on a side entry wheelchair converted van) is a big benefit to folks that live in climates where snow and ice are a common occurrence. Finally, Toyota’s standard 2-year/25,000 mile roadside assistance and complimentary maintenance program is a nice benefit as well.

The cons of the 2013 Toyota Sienna focus more on driving characteristics than anything else. Reviewers often dislike the Sienna’s milk-toast steering response, indecisive transmission, and generally mushy feel. The Sienna also missed the mark a bit in federal crash tests, earning only a 4 star rating. However, the IIHS – which is a non-profit that also tests vehicle safety – rated the Sienna a “Top Pick,” so it’s not wise to ding the Sienna too heavily for their lower score.

The Winner Is . . .
Call us to help you pick out the ideal wheelchair minivan for your family. 508-697-6006

Drivers looking for safety, fuel economy, lots of space, and a good price. Considering how close the Odyssey and Sienna are in all of these respects, a case can be made for either vehicle.

Give us a call or come the Mobility Center to give both of them a try first hand